Refund and Cancellation Policy | Horoscope Cart
Comprehensive Return & Cancellation Policy Service
Refund will be considered only if customer mail us at contact@horoscopecart.com within 2 hour of payment. No refund shall be entertained after expiry of two hour from the time of payment. No refund shall be made if data provided by customer is incorrect. However, if customer mail us within 2 hour of ordering the report, we will consider the changes to be made. Once the report is delivered to customer through email, no refund shall be made.
All eligible refunds shall be made within 3 business days from the date of receipt of request. However, the same is subject to transaction and processing time taken by bank/payment gateway. In case of double payment made by mistake against the single order, one payment will be refunded. All refunds will be made after deducting the transaction charges levied by the bank and/or the payment gateway, or any other charges that may have been borne by HoroscopeCart.com in processing an/or delivering the service, as applicable.
Cancellation Policy
Horoscope Cart astrological calculations are based on scientific equations and not on any specific published almanac. Although broadly based on Indian Predictive Astrology, Match Making, Lal Kitab, Numerology the reports generated should be considered as an independent work of Horoscope Cart and the predictive texts shall be considered purely as an opinion based on the principles of Astrology. Horoscope Cart shall not entertain any dispute on differences arising out of such comparisons. However, Horoscope Cart shall reply to any customer complaints or feedback within a reasonable time period and clarify any point based on the prediction made by Horoscope Cart.
While Horoscope Cart shall try to ensure that each horoscope report is prepared meticulously through software and with utmost care, Horoscope Cart does not rule out the possibility of any unexpected errors. In case of any such errors, Horoscope Cart's liability is limited to the extent of replacing the report with a rectified one.